Trendy, classy, & in season...

How To Consign

Do you buy clothes?

We do not buy or trade clothing, we are what is considered as "true consignment". That means you will receive a payment once your clothing sells during our 60 day term and you will recieve 40% of the selling price. Here's how consignment works at Charisma:

  • Your clothing will be on our sales floor for 60 days and after they sell you will receive 40% of the selling price.
  • Any item priced over $100.00 will be on the sales floor for 90 days and you will receive 50% of the selling price (This will usually be designer handbags, jewlery and perfume).
  • Any items not sold within your specified term must be collected or you may choose to donate them. If you choose to collect your items, we do require 7 days notice before you come to collect them. If you do not come and collect your items 2 business days after your consignment term ends, then your items will be donated to one of our charities.

Do I need an appointment to consign (new or established consignor)?

The short answer is no, new or established consignor, you do not need an appointment. New Consignors: You are welcomed to come by with your max of 25 items any time on Wednesday, Thursday or Friday between the hours of 11 am and 5 pm. We do ask your stay for your first time. It will be a quick, simple 20-30 minute appointment. After you have an established account with us you are welcome to drop items off any time during our regular business hours. Established Consignors: If you are an established consignor, we offer a quick drop off! When you do a "drop and go" you will have the option to either have us donate the items that we do not accept or you can return within 24 hours to pick up the clothing that we do not accept. You can still bring as many items as you would like, neatly folded in a basket, or reuseable bag, or hung on hanger. Items brought in a garbage bag will not be reviewed. Please note: we will only review on the spot if we have the ability to. An instant review is not promised for any consignor. PLEASE NOTE: Any items that are not picked up with in 24 hours of your drop off or by the agree upon date noted on your "Drop and Go" sheet will be donated to local charities.

How should I bring in my clothes?

  • All clothing should be freshly laundered, free of any holes, stains and odors.
  • Clothing must be brought in on hangers or neatly folded in a laundry basket.
  • Clothing brought in plastic bags will NOT be accepted.
  • Shoes must be clean. Any shoes with mud, grime, or gum stuck on them will not be reviewed for consignment.

How many items can I consign at one time?

  • For your first visit we ask that you bring no more than 25 pieces of clothing and shoes.
  • Once you are an established consignor you may bring an unlimited amount of clothing, handbags and jewelry for a drop off!
  • There is no limit on the amount of designer handbags or better quality jewelry that you may bring in for consignment.

Payment & My Inventory

How do I get paid?

Once your items start selling, you'll start to see your money adding up! You will receive your money in 3 ways: 1) In-store Credit: At any time during the month, you are free to use your credit in store! If you do choose to purchase new items with your existing credit, you will be given 5% off of your purchase. 2) Payout: From the 15th to the 28th of every month, you can come in to the store and receive your payout in the form of cash or check! 3) Mailed Out: If you choose, we can mail your check to you for a $2.00 fee. This option is also only available from the 15th-28th of every month. For your safety, we will ask you some security questions so we can verify your identity. *Please make sure to bring your I.D. with you when you come to collect a payout. We will not issue any pay outs without verifying an I.D. first, this is for your own personal safety! It is also perfectly fine to have someone pick up a payout for you. Just make sure to give us a quick call and we will make a note that they are coming in to pick up for you. Again you will need to verify some information from your account so we can allow them to pick up your payout. Make sure the person picking up for you has their I.D. with them also, this is all for your safety!*

I'm not seeing my items listed. Why can't I see them?

There could be several reasons. If you have just dropped off your clothing, please give our team up to 72 hours excluding weekends and Mondays (we're closed Sunday & Monday). Also note that the system updates automatically every day at 4:30pm (EST). For example, if your items were entered at 12:00pm (EST) and you are looking in your account at 2:00pm (EST), it will still not show anything as listed. However, If you check back at 5:00pm (EST) on the same day, it will list your items for you! Make sure you have also clicked the "Current Inventory" button at the bottom of the home page after logging into your account.

What We Accept

What items can I consign?

For all of the following, please first check our Accepted Brand List.

  • Plus size clothing starting at size 14W and shoes sized 7.5 (No older than 3 years)
  • Belts, Handbags & Scarves
  • Name Brand & Designer Handbags (Designer handbags must be authentic, we do not consign non-authentic handbags or "knock-offs")
  • New or "Like" new Body Shapers
  • New or "Like" new Bras
  • New or "Like new" lingerie
  • New or "Like new Shoes ( No older than 3 years)
  • New with Tags Panties
  • New or "Like" new SwimSuits All swimsuits must be in EXCELLENT condition. The bottom must not have any stains or signs of major wear.
  • New or barely used perfume

What brands does Charisma NOT accept?

Any style visably older that 2-3 years will not be accepted. At Charisma, we try to stay on trend while reaching all walks of life. We do not accept pants with full elastic waist bands unless they are intimates like PJ sets. We do not accept tops, jackets, or set with shoulder pads. There are brands we do not accept due strictly to resale value. We DO NOT accept the following:

  • Alfred Dunner

  • Apostrophe

  • Appropriate Behavior

  • Apt. 9 (tee shirts)

  • Basic Edition

  • Blair

  • Bongo

  • Bobbie Brooks

  • Cabin Creek

  • Cafepress

  • Caren Sport

  • Catalina

  • Cherokee

  • Chic

  • Classic Elements

  • Covington

  • Danskin

  • Dots

  • Faded Glory

  • Fashion Bug

  • Game Time

  • George

  • Great New

  • Hanes

  • Honors

  • Jaclyn Smith

  • J.M.S. (Just My Size)

  • Joe Boxer

  • Jordache

  • Kirkland Signature

  • KMart (any brands)

  • Koret

  • Laura Scott

  • LYS

  • Metro 7

  • Mossimo

  • Payless Shoes (any brands)

  • Plus Moda

  • Pure Energy

  • Riders by Lee

  • Route 66

  • Secret Treasures

  • Signature by Levi Strauss

  • Sonoma (tee shirts)

  • Splash

  • St. John's Bay (tee shirts)

  • Target (except Ava & Viv/ A New Day)

  • Tessuto

  • Time & Tru

  • Twist Tees

  • Venezia

  • Walmart (any brands)

  • White Stag

What brands DOES Charisma accept?

The brands we accept but are not limited to:

  • Adrianna Papeli

  • Alex Evenings

  • Alice & You

  • American Rag

  • Anne Taylor Plus

  • Ashley Steweart

  • ASOS Curve

  • Ava Viv

  • Avenue

  • Betsy & Adam

  • Cacique

  • Carolinna Espinosa

  • Catherine's

  • Chelsea & Zoe

  • Chicos

  • City Chic

  • Clarks

  • Coach

  • Connected Women

  • DKNY

  • DressBarn

  • Eileen Fisher

  • Elomi

  • Eloquii

  • Fergalicious Fergie

  • Flora by Flora

  • Froever 21+

  • Glamorious

  • Honey & Lace

  • Hydraulic


  • INC Int'l Concepts

  • Isabel Toledo

  • Isola

  • Ivanka Trump

  • Jessica Howard

  • Jessica London

  • Jessica Simpson

  • JM Collection

  • Jones New York

  • Jou Jou

  • Kiyonna

  • Lane Bryant

  • Lauren by Ralph Lauren

  • Le Suit

  • Lindy Bop

  • Liz & Me

  • LOFT Plus

  • London Times

  • Lucky Brand

  • LuLaRoe

  • Marina

  • Maurices

  • Michael Kors

  • R&M Richards

  • Rebecca Minkoff

  • Roz & Ali

  • Say What?

  • Sejour

  • SEVEN7

  • SL Fashions

  • Soma

  • Speechless

  • Sperry's

  • Stevie & Lindsay

  • Tahari

  • Talbots

  • Tatyana

  • Torrid

  • Trixxi

  • Vince Camuto

& so many more!!

What is Charisma accepting RIGHT NOW?

We are currently accepting "Every Day Florida Wear":

  • light weight cardigans
  • 3/4 sleeve tops
  • short sleeve tops
  • jeans
  • jean jackets
  • shoes (size 8+)
  • purses
  • NEW SEALED makeup
  • new/like new perfumes
  • jewelry
  • office wear
  • formal gowns
  • maxi dresses
  • NEW WITH TAGS intimates
  • Like NEW bras
  • and MORE!